Editor’s note: MarkUp.io’s pricing and plan limits have been updated since this blog’s original publishing date. You can now get our Pro plan from $79/mo, including unlimited MarkUps and 500GB storage! Find more information on our updated pricing tiers here.
We don’t want your money. Really, we don’t!
We want you to keep using MarkUp.io the way you always have: as a free, fairly ingenious way to comment and collaborate on your digital creations. And our pricing model reflects that simplicity and intent.
That said, some MarkUp.io users want more: extra features, more storage, enhanced functionality. (In fact, some users have literally begged us to offer additional options for advanced features.) So we’re granting that request in the form of two new tiers of service: Pro and Enterprise plans, designed to meet the needs of professional users.
On July 26, 2022, these paid tiers will become available alongside the current experience you’re familiar with. We’ve worked hard to make our pricing model as straightforward and reasonable as possible while ensuring there will be no interruption to how you currently use MarkUp.io. Rest assured, nothing will be lost or deleted during this transition period.
Here is everything you need to know about the upcoming changes.
Why is MarkUp.io adding pricing tiers?
Our goal is to keep making MarkUp.io better and better and to share it with as many people as possible.
So far, it’s working!
Since we first launched in December 2020, there have been 277,000 MarkUp.io users globally, and more than 320K MarkUps have been created with over 4 million comments and replies.
Everyone deserves to give and get great feedback, which is why we had to figure out how to sustain MarkUp.io in the future. As MarkUp.io evolves, more and more users are asking for features that require an investment in security, storage, technology, and human resources.
These plans will give us the resources to improve and enrich MarkUp.io for everyone and ensure that MarkUp.io remains an accessible tool for creators everywhere now and into the future.
We’ve been working hard over the past year to build MarkUp.io into a platform we are proud of. With our new premium plans, we’ll be able to support more collaborators than ever before.
What to expect:
Here’s a quick overview of the three MarkUp.io tiers:
Before we press on, let’s clarify some terminology:
What is considered a MarkUp? A “MarkUp” is any file or website that has been loaded into the MarkUp.io app. A single MarkUp can be one or more images, a multi-page website, or even a multi-page PDF document that has been uploaded to the app. Therefore, if you upload a PDF with multiple pages, it counts as one MarkUp. Please view this article for a list of our supported file types.
What is a Workspace? A Workspace is where your MarkUps live. They come with premium features such as unlimited MarkUps, enhanced storage capacity (500 GB for Pro users and unlimited for Enterprise users), and advanced tools to streamline collaboration and feedback management. Enterprise users can create unlimited Workspaces to support multiple teams, projects, or departments, while Pro users have access to a single Pro Workspace packed with powerful features designed for creative professionals and small to medium-sized teams.
What are Folders? Last but not least, Folders are one of the newest features we’re introducing with the paid tiers. They allow you to organize your files without needing to create an unmanageable number of Workspaces. You can create as many Folders as you want and even create additional Folders within Folders (up to five layers deep). This functionality is great for professional freelancers who want to utilize one Folder per client or teams who want to use Folders to separate WIP from completed projects. The possibilities are endless!
A closer look at the MarkUp.io plans:
The Pro plan: Built to support an unlimited number of users, the Pro plan costs $79 per month. This plan is perfect for teams that collaborate with a variety of internal and external stakeholders and need an efficient way to keep all communication and feedback centralized within one secure platform.
We picked a fixed rate because we didn’t want to surprise our Pro tier subscribers with inconsistent monthly charges depending on their usage. Simplicity is at the heart of everything we do at MarkUp.io, and so we decided that a flat rate was the way to go.
The Pro tier is for small- to medium-sized teams as well as creative professionals who have a large number of clients and collaborators (e.g. freelance designers or consultants).
Starting July 26, users will be able to enroll in a 30-day free trial. If you decide to upgrade at the end of your trial, just add your payment information in the billing section of MarkUp.io to avoid any disruptions.
Folders are one of the biggest additions to the Pro plan. Folders allow you to organize your MarkUps within one Workspace, with each Pro Workspace containing 500GB of storage space.
The ability to invite guests at the folder level will also give users more control over who can see their MarkUps. At the same time, managing the share link by turning it on or off allows users to block guests from accessing a link that has already been shared.
The Enterprise plan: Our Enterprise plan was designed for large organizations that have multifunctional, collaborative teams—like marketing and design agencies, tech and financial services companies, schools, and universities.
What does this plan offer? With the Enterprise plan, different departments within the same organization can create and manage their own Workspaces, ensuring better organization, transparency, and communication. Teams can use unlimited Workspaces to keep projects organized, with folders separating completed projects from ongoing tasks. Plus, the plan is built to support unlimited users, making it ideal for cross-functional collaboration.
The Enterprise tier includes:
- Unlimited Pro Workspaces & MarkUps
- Unlimited users
- Folders for streamlined organization
- Enhanced security features, including SOC II compliance documentation and a custom DPA
- Priority support with a 99% SLA
- Custom onboarding and education for teams (if needed)
- A dedicated Success Manager
Pricing for this tier is available upon request. If you already know you’ll be signing up for the Enterprise tier, contact us now to lock in a great deal and enjoy set pricing for the future.
You can get even more information about each of the tiers by reading our extensive FAQ.
How will MarkUp.io pricing affect you?
You’re likely wondering what will change for you between now and July 26. Please understand that our goal is to cause as little disruption to your workflow as possible.
No work on MarkUp.io will be lost or deleted. Everything created before July 26 will be grandfathered into the new tiers. That said, future uploads will be limited according to each plan’s allowance.
Those who choose the Pro plan can start a 30-day free trial on July 26 to try out the new features.
If you choose to downgrade after the trial is complete, no worries! You’ll still be able to access your files and folders within MarkUp.io; just keep in mind that you’ll no longer be able to create new folders or modify existing ones. This also applies to the number of MarkUps you’re able to create. If you find that you’re over the limit after downgrading, all you need to do is delete MarkUps to free up space.
We encourage everyone who is already eyeing the Enterprise tier to book a call with our team to lock in some early prices. 🥳
Since this is one of the biggest changes associated with the upcoming MarkUp.io pricing plans, we want to be clear: existing Workspaces will not be deleted. Pro plan members will only have access to a single Pro Workspace as part of their subscription, so be sure to organize your projects and workflows effectively within that Workspace to make the most of your plan.
If you’re currently using Workspaces to organize your files, we encourage you to consider upgrading to the Pro or Enterprise tier.
The bottom line
You can rest easy knowing that we’re working hard to ensure a smooth transition for all of our existing users.
We will continue to make improvements to our product to ensure you enjoy the best experience at maximum value. Start your free trial now to give one of our new plans a try.
At the end of the day, we’re here for you. Join our Slack community, where we’ll continue to share useful information about the upcoming pricing tiers, including some tips on how to prepare for the switch. If you have any remaining questions, please fill out this form. Over the next few weeks, we’ll be hosting some live sessions to answer each and every one of your questions, so stay tuned!
This is just the beginning for MarkUp.io. We’ll continue working toward making online collaboration accessible to everyone, something we can’t achieve without our community. Thank you for joining us on this exciting journey. We can’t wait to see what comes next.
To learn more about the MarkUp.io pricing tiers, check out the following pages:
